/* FIGGZ Marketplace V278 - Professional Messages & Support */
.fz278-center{display:grid;gap:12px}.fz278-hero{display:flex;align-items:center;justify-content:space-between;gap:18px;background:linear-gradient(110deg,#07192a 0 68%,#ffe000 68%);border-radius:12px;padding:18px 22px;color:#fff;min-height:112px;box-shadow:0 8px 24px rgba(15,23,42,.08)}.fz278-hero>div:first-child span,.fz278-admin-head>div:first-child span{font-size:9px;font-weight:900;letter-spacing:.9px;color:#9fd8ff}.fz278-hero h2,.fz278-admin-head h2{margin:3px 0 4px;font-size:25px;letter-spacing:-.6px}.fz278-hero p{margin:0;color:#cbd5e1;font-size:11px;max-width:670px}.fz278-hero>div:last-child{min-width:240px;color:#111;display:grid;gap:2px}.fz278-hero>div:last-child small{font-size:9px;font-weight:800;text-transform:uppercase}.fz278-hero>div:last-child strong{font-size:16px}.fz278-hero>div:last-child span{font-size:9px;color:#4b5563}
.fz278-tabs{display:flex;align-items:center;gap:6px;overflow-x:auto;background:#fff;border:1px solid #dfe7f1;border-radius:10px;padding:6px}.fz278-tabs a{display:inline-flex;align-items:center;gap:7px;min-height:34px;padding:0 12px;border-radius:7px;font-size:10px;font-weight:800;color:#475569;white-space:nowrap}.fz278-tabs a:hover{background:#f8fafc}.fz278-tabs a.active{background:#07192a;color:#fff}.fz278-tabs a b{display:inline-flex;min-width:19px;height:19px;padding:0 5px;align-items:center;justify-content:center;border-radius:999px;background:#eef2f7;color:#334155;font-size:8px}.fz278-tabs a.active b{background:#ffe000;color:#111}.fz278-tabs a.new{margin-left:auto;background:#ffe000;color:#111;border:1px solid #e3c900}
.fz278-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:9px}.fz278-kpis.admin{grid-template-columns:repeat(5,minmax(0,1fr))}.fz278-kpi{position:relative;display:grid;gap:3px;min-height:84px;padding:13px 14px;background:#fff;border:1px solid #dfe7f1;border-radius:10px;overflow:hidden}.fz278-kpi:after{content:"";position:absolute;left:0;right:0;bottom:0;height:3px;background:#94a3b8}.fz278-kpi.blue:after{background:#258cff}.fz278-kpi.purple:after{background:#7c3aed}.fz278-kpi.orange:after{background:#f59e0b}.fz278-kpi.red:after{background:#e11d48}.fz278-kpi span{font-size:9px;font-weight:900;color:#64748b;text-transform:uppercase}.fz278-kpi strong{font-size:22px;line-height:1;color:#111827}.fz278-kpi small{font-size:9px;color:#64748b}.fz278-kpi:hover{border-color:#aebdd0;box-shadow:0 5px 16px rgba(15,23,42,.07)}
.fz278-panel{background:#fff;border:1px solid #dfe7f1;border-radius:11px;overflow:hidden}.fz278-panel>header{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:14px 15px 10px}.fz278-panel>header span{font-size:8px;font-weight:900;letter-spacing:.7px;color:#2563eb}.fz278-panel>header h3{margin:2px 0 3px;font-size:16px;color:#111827}.fz278-panel>header p{margin:0;font-size:9px;color:#64748b}.fz278-filter{display:grid;grid-template-columns:minmax(240px,1fr) auto;gap:7px;padding:0 15px 12px}.fz278-filter.admin{grid-template-columns:minmax(230px,1.25fr) repeat(4,minmax(125px,.6fr)) auto auto}.fz278-filter input,.fz278-filter select,.fz278-form-grid input,.fz278-form-grid select,.fz278-form-grid textarea,.fz278-policy-grid input,.fz278-reply textarea,.fz278-reply input{width:100%;border:1px solid #cfd9e6;border-radius:8px;background:#fff;color:#172033;font-size:10px;padding:9px 10px;outline:0}.fz278-filter input:focus,.fz278-filter select:focus,.fz278-form-grid input:focus,.fz278-form-grid select:focus,.fz278-form-grid textarea:focus,.fz278-reply textarea:focus{border-color:#4f9ef8;box-shadow:0 0 0 3px rgba(37,140,255,.1)}.fz278-filter button,.fz278-filter>a,.fz278-view{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:8px;background:#07192a;color:#fff;font-size:9px;font-weight:900;padding:0 13px;min-height:35px}.fz278-filter>a{background:#fff;color:#475569;border:1px solid #d5dfeb}
.fz278-table-wrap{overflow:auto;border-top:1px solid #e6edf4}.fz278-table-wrap table{width:100%;border-collapse:collapse;min-width:990px}.fz278-table-wrap th{background:#f7f9fc;color:#667085;font-size:8px;font-weight:900;text-transform:uppercase;letter-spacing:.35px;text-align:left;padding:9px 11px;border-bottom:1px solid #dfe7f1}.fz278-table-wrap td{padding:10px 11px;border-bottom:1px solid #eef2f6;color:#344054;font-size:9px;vertical-align:middle}.fz278-table-wrap tbody tr:hover{background:#fbfdff}.fz278-table-wrap td>strong{display:block;color:#111827;font-size:10px}.fz278-table-wrap td>small{display:block;color:#8491a4;font-size:8px;margin-top:3px}.fz278-table-wrap td .fz278-badge+.fz278-badge{margin-left:4px}.fz278-view{min-height:29px;padding:0 10px}.fz278-badge{display:inline-flex;align-items:center;justify-content:center;min-height:22px;padding:0 7px;border-radius:999px;font-size:7.5px;font-weight:900;border:1px solid transparent;white-space:nowrap}.fz278-badge.slate{background:#f1f5f9;color:#475569;border-color:#e2e8f0}.fz278-badge.blue{background:#e9f3ff;color:#1567bf;border-color:#cfe5ff}.fz278-badge.purple{background:#f2eaff;color:#6d28d9;border-color:#e2d1ff}.fz278-badge.orange{background:#fff4dd;color:#9a5b00;border-color:#ffe2aa}.fz278-badge.red{background:#fff0f2;color:#c4143b;border-color:#ffd3dc}.fz278-badge.green{background:#eaf9ef;color:#167445;border-color:#cdeed8}.fz278-empty{display:grid;place-items:center;gap:3px;min-height:100px;text-align:center}.fz278-empty strong{font-size:12px;color:#344054}.fz278-empty span{font-size:9px;color:#8491a4}.fz278-pager{display:flex;align-items:center;justify-content:space-between;padding:11px 15px;color:#64748b;font-size:9px}.fz278-pager>div{display:flex;gap:5px}.fz278-pager a{border:1px solid #dbe4ee;background:#fff;padding:6px 10px;border-radius:7px;font-weight:800;color:#334155}
.fz278-help-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:9px}.fz278-help-grid section{background:#fff;border:1px solid #dfe7f1;border-radius:10px;padding:13px}.fz278-help-grid section>span{font-size:8px;color:#64748b;font-weight:900;letter-spacing:.5px}.fz278-help-grid strong{display:block;font-size:12px;margin:3px 0}.fz278-help-grid p{margin:0;color:#667085;font-size:9px;line-height:1.5}
.fz278-drawer-wrap{position:fixed;inset:0;z-index:100500;display:flex;justify-content:flex-end}.fz278-drawer-backdrop{position:absolute;inset:0;background:rgba(2,11,22,.46);backdrop-filter:blur(2px)}.fz278-drawer{position:relative;z-index:2;width:min(720px,94vw);height:100%;overflow:auto;background:#f6f8fb;box-shadow:-18px 0 48px rgba(2,11,22,.25)}.fz278-drawer.admin{width:min(850px,96vw)}.fz278-drawer>header{position:sticky;top:0;z-index:4;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:18px 20px;background:#07192a;color:#fff;border-bottom:4px solid #ffe000}.fz278-drawer>header span{font-size:8px;font-weight:900;color:#ffe000;letter-spacing:.7px}.fz278-drawer>header h2{margin:3px 0 4px;font-size:21px}.fz278-drawer>header p{margin:0;color:#cbd5e1;font-size:9px}.fz278-drawer>header>a{display:flex;width:34px;height:34px;align-items:center;justify-content:center;border-radius:8px;background:#fff;color:#111;font-size:23px;line-height:1}.fz278-drawer form{padding:16px 18px}.fz278-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}.fz278-form-grid label,.fz278-policy-grid label,.fz278-reply label{display:grid;gap:5px}.fz278-form-grid label.wide{grid-column:1/-1}.fz278-form-grid label>span,.fz278-policy-grid label>span,.fz278-reply label>span{font-size:8px;font-weight:900;color:#475569;text-transform:uppercase}.fz278-form-grid label>small,.fz278-policy-grid label>small{font-size:8px;color:#8491a4}.fz278-form-grid textarea{resize:vertical;min-height:84px}.fz278-drawer footer{display:flex;justify-content:flex-end;margin-top:13px}.fz278-drawer footer button,.fz278-reply button,.fz278-resolve button{border:1px solid #d2b800;background:#ffe000;color:#111;border-radius:8px;min-height:38px;padding:0 15px;font-size:9px;font-weight:900}.fz278-security-note,.fz278-case-note{display:flex;gap:8px;margin:12px 18px 0;padding:10px 12px;border:1px solid #cfe2f7;background:#eff7ff;border-radius:9px;font-size:9px}.fz278-case-note{border-color:#f4ddb2;background:#fff9ec}.fz278-security-note strong,.fz278-case-note strong{white-space:nowrap}.fz278-security-note span,.fz278-case-note span{color:#526273}
.fz278-ticket-meta{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;padding:14px 18px}.fz278-ticket-meta.admin{grid-template-columns:repeat(2,1fr)}.fz278-ticket-meta>div{display:grid;gap:4px;background:#fff;border:1px solid #dfe7f1;border-radius:9px;padding:10px}.fz278-ticket-meta span:first-child{font-size:7.5px;text-transform:uppercase;font-weight:900;color:#8491a4}.fz278-ticket-meta strong{font-size:10px}.fz278-ticket-meta small{display:block;font-size:8px;color:#7a8797}.fz278-thread{padding:0 18px 12px}.fz278-thread-head{display:flex;align-items:end;justify-content:space-between;margin:4px 0 9px}.fz278-thread-head h3{font-size:13px;margin:0}.fz278-thread-head span{font-size:8px;color:#8491a4}.fz278-message{width:88%;margin:0 0 8px;padding:10px 12px;border:1px solid #dfe7f1;background:#fff;border-radius:10px}.fz278-message.mine{margin-left:auto;background:#eef7ff;border-color:#cfe6fc}.fz278-message.staff{background:#fffbee;border-color:#f4df93}.fz278-message.internal{width:100%;background:#f3f0ff;border:1px dashed #ad92e7}.fz278-message>div{display:flex;align-items:center;justify-content:space-between;gap:8px}.fz278-message>div strong{font-size:9px}.fz278-message>div span{font-size:7.5px;color:#8a95a5}.fz278-message p{margin:6px 0 0;color:#344054;font-size:9px;line-height:1.55;white-space:normal}.fz278-files{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}.fz278-files a{display:inline-flex;gap:5px;align-items:center;border:1px solid #dbe4ee;background:#f8fafc;border-radius:6px;padding:5px 7px;font-size:8px;font-weight:700}.fz278-files small{color:#8491a4}.fz278-reply,.fz278-admin-update{margin:0 18px 12px;background:#fff;border:1px solid #dfe7f1;border-radius:10px}.fz278-reply button{margin-top:9px}.fz278-resolve{display:flex;align-items:center;gap:10px;margin:0 18px 18px;padding:10px 12px!important;background:#eefbf3;border:1px solid #ccebd7;border-radius:9px}.fz278-resolve span{font-size:8px;color:#5f6f64}.fz278-resolve button{background:#fff;border-color:#9fd4b3}.fz278-policy-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.fz278-policy-grid label{background:#fff;border:1px solid #dfe7f1;border-radius:9px;padding:10px}.fz278-admin-update{padding:14px!important}
.fz278-admin-head{display:flex;align-items:center;justify-content:space-between;gap:15px;background:#07192a;color:#fff;border-radius:10px;margin:9px 0;padding:15px 17px}.fz278-admin-head h2{font-size:19px;margin:2px 0}.fz278-admin-head p{font-size:9px;color:#cbd5e1;margin:0}.fz278-admin-head>div:last-child{display:flex;gap:6px}.fz278-admin-head a{display:inline-flex;min-height:33px;align-items:center;padding:0 11px;border-radius:7px;background:#ffe000;color:#111;font-size:8.5px;font-weight:900}.fz278-admin-head a.secondary{background:#fff;color:#111}.fz278-policy-chip{display:grid!important;gap:2px;background:#f8fafc;border:1px solid #e3e8ef;border-radius:8px;padding:7px 10px;min-width:92px}.fz278-policy-chip span{color:#64748b!important}.fz278-policy-chip strong{font-size:13px}.fz278-panel.admin .fz278-table-wrap{border-bottom:1px solid #e6edf4}.fz278-customer-support .fz278-center{margin-top:12px}.fz278-customer-support .fz278-hero{background:linear-gradient(110deg,#07192a 0 70%,#ffe000 70%)}
@media(max-width:1300px){.fz278-kpis.admin{grid-template-columns:repeat(3,1fr)}.fz278-filter.admin{grid-template-columns:1fr 1fr 1fr}.fz278-filter.admin input:first-of-type{grid-column:1/-1}}
@media(max-width:850px){.fz278-hero,.fz278-admin-head{align-items:flex-start;flex-direction:column;background:#07192a}.fz278-hero>div:last-child{color:#fff;min-width:0}.fz278-hero>div:last-child span{color:#cbd5e1}.fz278-kpis,.fz278-kpis.admin,.fz278-help-grid{grid-template-columns:1fr 1fr}.fz278-form-grid,.fz278-policy-grid,.fz278-ticket-meta,.fz278-ticket-meta.admin{grid-template-columns:1fr}.fz278-filter,.fz278-filter.admin{grid-template-columns:1fr}.fz278-form-grid label.wide{grid-column:auto}.fz278-tabs a.new{margin-left:0}.fz278-message{width:96%}}
@media(max-width:520px){.fz278-kpis,.fz278-kpis.admin,.fz278-help-grid{grid-template-columns:1fr}.fz278-tabs{align-items:stretch;flex-direction:column}.fz278-tabs a{justify-content:space-between}.fz278-thread-head{align-items:flex-start;flex-direction:column;gap:4px}}